# Email Agent setup guide > Connect your hiring inbox and the Email Agent turns resume emails into scored applicants, automating sends and calendars. Or use each job's own apply address. **Source:** /docs/email-agent/ (Curriculo Docs) **Updated:** 15 October 2026 **Contact:** hello@curriculo.me The Email Agent turns your hiring inbox into an ATS. Connect the mailbox where candidates already apply, and the agent reads it for you: resume emails to the job's +CODE address become scored applicants, routine replies and sends are automated, and interview scheduling runs through your calendar. The product page is the [Email Agent](/email-agent/). ## What does the Email Agent do? The Email Agent reads the hiring inbox you connect, Gmail or Microsoft 365, and turns each resume email sent to a job's +CODE address into a scored applicant in Curriculo ATS. It sends routine candidate replies and books interviews through your calendar. Without a connected inbox, every published job still has its own apply address. ## Two ways to run it **Connected inbox (the full agent).** Add your email account from Settings and grant access. The agent ingests hiring email arriving at your own address with the job's +CODE. This is the recommended setup. **No mailbox connected (native fallback).** Every published job has its own Application Email on curriculo.me. Candidates email a resume to it and the applicant is created. Zero connection required. You can start on the fallback address today and connect your inbox later; both feed the same pipeline. ## Prerequisites You need a Curriculo organization and a published job. Copying the apply address needs access to that job. Connecting a mailbox needs an org admin. ## Setup A. Connect your hiring inbox Go to **Settings**, then **Organization**. Two cards: - **Google Workspace / Gmail**, with one **Connect** button and the checkboxes **Email Sending**, **Inbox Sync**, and **Calendar** - **Microsoft 365 / Outlook**, with one **Connect** button and the checkboxes **Email Sending**, **Inbox Sync**, and **Calendar & Teams** Keep all three ticked when you click **Connect**. They are on by default and cannot be changed once connected: - **Inbox Sync** lets the agent read the mailbox and ingest resume emails sent to your own address with the job's +CODE into scored applicants. - **Email Sending** lets your team send from your own address: follow-ups and your messages on the Conversation tab. - **Calendar** (on Microsoft, **Calendar & Teams**) lets interview scheduling create real events and meeting links. You can connect one mailbox per organization. Microsoft 365 is for work accounts only. ## Setup B. The per-job Application Email Open the job. On the create-job form the field is **Application Email**. On the job overview card, use **Copy Email**. The address must start with `engg+` and end with `@curriculo.me`. Example shape: `engg+CODE@curriculo.me`. With no mailbox connected, this is the only ingested address: mail sent to your own domain is not picked up. With a connected inbox, both work. ## Send a test resume Email a resume to the job address (or, with Inbox Sync on, to your connected address with the job's +CODE). The applicant shows up on the job in about a minute. The job address is checked about every 45 seconds. ## What candidates receive The agent sends these on its own. They use fixed templates. You do not approve them first, and you cannot edit the template. - Missing required details: questions - Complete application: a message that says Application received - Paused job, or an attachment the agent cannot use: its own automatic reply The new applicant lands in the first pipeline stage. Automations on that stage can send email, notify the team, schedule an interview, or send a self-schedule link. You reply yourself on the candidate **Conversation** tab. The resume email is shown there, marked with a paperclip. ## Troubleshooting **Nothing showing.** On the fallback address, check that it starts with `engg+` and ends with `@curriculo.me`, then wait about 45 seconds. For a connected inbox, check that **Inbox Sync** is on for the right mailbox; the refresh control, tooltip **Sync emails from Gmail** (job toolbar: **Reload**), re-syncs a connected Gmail mailbox (admins only). **Reconnect required.** This badge is on the Microsoft card only, with a **Reconnect** button. Google has no reconnect badge. An error that says unable to decrypt integration token means the same fix: reconnect the mailbox. ## Disconnect Disconnect from the same Organization page. The button is **Disconnect**. Disconnecting stops the agent reading the mailbox and sending from your address. Applicants already in Curriculo ATS stay. ## Next steps - [Curriculo ATS MCP server](/docs/mcp/): work the same pipeline from Claude, ChatGPT or Cursor. - [Slack through MCP](/docs/slack/): use Curriculo ATS from Slack. - [Email Agent product page](/email-agent/): what the agent does for your hiring team. ## FAQ ### Do I need to connect my inbox for the Email Agent to work? Connecting your inbox is what turns on the full agent: it reads your hiring mailbox, ingests resumes sent to your own address with the job's +CODE, lets your team send from your address, and manages calendars. ### The address on the job is on my company domain. Should I use it? If your inbox is connected with Inbox Sync on, yes: mail to your own address is ingested by the agent. If nothing is connected, use only the address that starts with engg+ and ends with @curriculo.me; without a connection, mail to your own domain is not ingested. ### How long until a test resume shows up? About a minute. The job address is checked about every 45 seconds. ### What does Reconnect required mean? The Microsoft 365 connection needs a fresh sign-in. Use the Reconnect button on the Microsoft 365 / Outlook card. The same fix applies if you see unable to decrypt integration token. ### Does Disconnect delete applicants? No. Disconnecting stops the agent reading and sending from your address. Applicants already in Curriculo ATS stay. ### Can I use a personal Outlook.com account? No. Microsoft 365 support is for work accounts. Personal outlook.com and hotmail accounts are not supported. Gmail accounts, including personal ones, are supported (one mailbox per organization).